The Future of Personal AI Assistants
Tech becoming ‘human-like’ … it’s something I’ve been thinking about for 4+ years.
I’m not an engineer, so it wasn’t about machine learning, natural language processing or any other technical advancement under the artificial intelligence umbrella.
Instead, what I’ve been most curious about has been relationships. Everyone’s life is full of relationships. Different relationships that serve different purposes and fit into different parts of our lives.
Relationships are defined by many things: familiarity, identity, intention, alignment, and most importantly trust.
So what does this have to do with personal AI assistants?
Well, if tech acts like a human and it’s in my life, that’s a relationship, right?
If it can learn things about me without me having shared those specific details, that’s a relationship, right?
If it can infer expectation from my tone, or use of words, and make a decision on my behalf, that’s a relationship, right?
Apple, Amazon and Google have spent billions to put that relationship in our life. I don’t mean the hardware and mobile apps — I’m talking about the software that can truly act like a personal assistant and handle tasks on our behalf to make our life easier.
But, I don’t trust them. Not in that way, not with that kind of relationship.
I have an Amazon Echo. My kids use it all the time to play music and set timers. I’m sure it’s listening to us all the time (in spite of what Amazon says). I have no problem with that. But if my Alexa started a conversation with me asking if I needed to buy a new toothbrush, then the relationship has fundamentally changed — and I’m not cool with Amazon filling that role.
What’s my problem?
How does Amazon know I need a toothbrush? Did they hear me talking about needing one? Did they analyze my purchases and check that against the average life span of a toothbrush?
But more importantly — what is the criteria Amazon would use to make that purchase on my behalf? How do I know that the toothbrush Amazon would pick for me is actually the best one for me? How do I know they didn’t select the one that they have the highest profit margin for?
In other words, who’s best interest is at heart in this process? Mine? or Amazon’s?
There’s another equation to consider as well: trust = access and access = better assistant.
I started Better Ai to be the future of personal AI assistants. One where your assistant is yours alone. It’s part of your life, earns your trust, and makes life much simpler by handling mundane daily tasks that eat up your mental and emotional energy.
Trust matters. Relationships matter. Your Better Ai assistant was built on top of both.
To learn about how Better Ai works: https://betterai.ai/how-does-it-work
To learn more about specific features of Better Ai: https://betterai.ai/features
Any questions about Better Ai? Tweet at us: @bettr_ai
